The PlayStation 8.00 update was launched earlier this week, bringing with it a ton of things like new avatars, 2-step verification, and a more controversial warning that suggested that the console can record voice conversations which can be reported to Sony for moderation. Of course, as expected, there was immediate outrage due to privacy issues and concerns, but Sony has since clarified the feature, which isn’t as bad as people thought it was.
In a post on the PlayStation Blog, VP of Global Consumer Experience Catherine Jensen explained that as part of an initiative to have gamers accurately report harassment or abuse, the roll out for a chat report feature is being introduced. Jensen further clarified that “this feature will not actively monitor or listen in on your conversations – ever – and it’s strictly reserved for reporting online abuse or harassment.”
Jensen continued on to apologize for not communicating the feature and why they were adding it in the first place, which caused the large-scale confusion.
To further explain, players will can include up to a 40 second voice chat clip in their report, with only “the most recent five minutes of a Voice Chat will be available for a player to use for this reporting function.”
This should ideally encourage players who are socializing with the community to be in their best behavior and not to spread toxicity because abuse and harassment of any kind should never be tolerated.